Frequently Asked Questions

  • How can I place an order with Tojarcom?
    • Browse the internet, search for your product from any online retailer in the USA.

    • Choose your color, size, etc.

    • Posting any information which is untrue, inaccurate or not your own

    • Copy the link (URL address in top)

  • Follow these simple steps on our page:

Under “Personal Information” section:

    • Enter your Name, Email and Mobile Number; or create an account.

Under “Product Information” section:

    • Enter the Name of your product (Optional).

    • Paste the Product URL Link (Mandatory).

    • Upload Product’s image / document (Optional).

If you Need to add more product:

    • Click on “ADD PRODUCT” and repeat steps 1 to 3 (10 Products Max)

When finished:

    • Click “SUBMIT

Or you can simply send what you want through WhatsApp (+962) 798255115, Facebook page (https://www.facebook.com/Tojarcom/), Instagram page (https://www.instagram.com/tojarcom/) or email us at support@tojarcom.com . In return, Tojarcom will get back to you to follow up on your orders.

  • How can I pay for my purchases on Tojarcom?

Tojarcom offers Cash on Delivery payment option according to the following terms:

      1. For new customers – 50% Down Payment is required in advance.

      1. For regular customers – For orders below (70) JODs – Payment upon delivery.

      1. For regular customers – For orders over (70) JODs – 50% Down Payment is required in advance.


Currently, we accept cash through our cash collectors, in addition to major credit cards payments (Invoiced to customers through secure payment portal of Payfort®).

Customers also have the option to pay using Bank Transfer, Local Money Transfer or PayPal.

- Is it safe to use my Credit Card on Tojarcom website?

Yes, using your Credit or Debit card is safe on Tojarcom. Your credit card details are not saved and are automatically deleted once your payment is submitted. Tojarcom use a Secure Payment Gateway (Payfort®).

- How long does it take to receive my packages after making my order?

Shipping time depends on the vendor’s delivery and shipping policies and time. As soon as your order reach our warehouse in USA or Europe, it will take a maximum (5) working days to reach your doorsteps.

- How much does domestic shipping costs?

International shipping cost depends on weight and volume of your order, “The more you add the less shipping cost is”.  You are charged for the total cart weight

Delivery within Amman area is Free of charge and according to the following terms:

Outside Amman District

    • Aramex Delivery

    • Free – For Order Value >= $100

    • $4.5 – For Order Value < $100

    • $8.5 Delivery Charges for any 2nd attempt delivery or after

Within Amman District

    • Free of Charge – For Successful 1st Delivery Attempt

    • $4.5 Delivery Charges for any 2nd attempt delivery or after

- Are there any additional or hidden costs?

The final price is inclusive of all charges, there are no extra or hidden fees after your order is confirmed.